CARLEX

In the world of industrial production, quality of local management is essential:

it conditions the working climate, the fluidity of operations, and the motivation of teams.

Carlex wanted to:

• accompany his Team leaders in the development of their soft skills,
• Strengthen the collaboration between managers and operators,
• Suggest a solution digital, actionable and easy to deploy, without heavy logistics.

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“We needed a concrete, autonomous tool that spoke to our field teams.”

The LAB platform met several strategic criteria for Carlex:

• one autonomous experience, adapted to an industrial rhythm,
• one content focused on communication, feedback, stress management,
• one neuroscience-based technology, with a reliable behavioral diagnosis,
• one centralized tracking, allowing HR management to measure impact without mobilizing teams over the long term.

1. An individual behavioral scan for each manager

Each team leader was invited to create a Soft Skills Scan online (≈ 45 min).

This diagnosis made it possible to:

• identify the soft skills activated on a daily basis,
• measure relational posture, the ability to prioritize, listen and manage conflicts,
• provide a clear personalized report, without jargon, understandable for everyone.
  

“It allowed me to take a step back on my automation. You can immediately see where you are comfortable and what you can improve. ” — Team leader, Carlex

2. A personalized course that can be directly activated

Following the scan, the platform offered each collaborator a individualized course :

• short modules (5 to 10 min),
• concrete cases in connection with daily management,
• development paths that can be directly mobilized in the field.

No meetings, no HR support: each manager progresses at his own pace, according to his level.

3. A consolidated HR reading to manage skills development

A simple dashboard allows you to follow:

• the commitment of the teams,
• behavioral trends by site or function,
• the soft skills that are most in demand or that need to be strengthened.

“We finally have a clear vision of the managerial positions in our teams, without judgment, and with concrete levers of action. ” — HR manager

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✔ Complete autonomy : no need to lead sessions or adjust schedules

✔ Short & effective formats, which can be integrated into an industrial agenda

✔ Land accessibility : mobile friendly, simple interface, plain language

✔ Useful HR reading : aggregation of trends, group vision or site

• Better quality of communication between managers and employees
• Greater clarity in priorities and the management of tensions
• Awareness of professional behaviors in real situations
• Strong ownership of the course, despite time constraints in production

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