SNCF

A device activated during the crisis to strengthen the posture, communication and adaptability of teams.

In the midst of a health crisis, SNCF called on Rising Up to support its teams via a digital program dedicated to the development of behavioral skills.

With THE LAB soft skills platform, employees were able to work on their managerial posture, strengthen their communication at a distance, and regain collective reference points thanks to a structured, individualized, and 100% autonomous approach.

What was the need expressed by SNCF?

The context was unprecedented: massive telework, organizational uncertainty, constant operational pressure.

Field and executive managers had to both:

  • maintaining the collective dynamic,
  • strengthen cohesion despite the distance,
  • and adjust their posture to support their teams on a daily basis.

SNCF was looking for a solution that can be activated on a large scale, without human intervention, capable of strengthening managerial posture in a context of transformation.

Why did you choose the Rising Up soft skills platform?
“As managers, we needed to find alignment, concrete tools, and space to reflect on our posture. The Rising Up platform made all of this possible, in a simple way, at our own pace.”
— Francesca Aceto, Territorial Director Center-Val de Loire, SNCF


Rising Up was selected for its ability to offer:

  • one fast and reliable behavioral diagnosis,
  • one individualized skills development path,
  • one 100% standalone digital format, which can be activated without logistics,
  • one simple and efficient interface, adapted to a mixed audience (executives, managers, operational staff),
  • one consolidated follow-up for HR & transformation managers.
How is the platform used?

1. A behavioral scan to take a step back under pressure


Each participant accessed the Soft Skills Scan from a secure link.

Duration: 45 minutes — 100% online — with no tutorial or onboarding required.

This scan made it possible to:

  • reveal the soft skills most mobilized in the context of crisis,
  • identify managerial positions that are effective or need to be strengthened,
  • provide a personal report that can be read and activated immediately, without jargon.

2. A personalized journey, without cognitive overload


Based on the results, each manager unlocked a individualized course composed of:

  • short, interactive and contextualized modules,
  • concrete cases related to crisis management, remote leadership, non-violent communication,
  • recommendations for strengthen the relational impact in teams, even at a distance.


The platform allows fluid ownership, without HR mobilization or additional animation.

3. HR management and transformation without complexity


HR teams were able to:

  • monitor the level of commitment of managers,
  • Observe behavioral trends at the scale of a territory,
  • identify the soft skills to be strengthened over time,
  • Adjust managerial arrangements based on concrete data.

Why is this platform adapted to a company like SNCF?

✔ Total autonomy & rapid deployment

  • No need for training or facilitation
  • A simple link is enough to launch the device remotely

✔ Experience designed for field realities

  • Modules designed for managers in an operational context
  • Adaptation to heterogeneous levels and agenda constraints

✔ Strategic HR reading

  • Visualization of the differences between managerial perceptions and real postures
  • Identifying the levers for large-scale behavioral transformation

What concrete results?
  • ✅ Better managerial communication despite the distance
  • ✅ Fast adoption of the platform, even in times of overload
  • ✅ Realignment of team postures and practices
  • ✅ Sustainable commitment to soft skills themes within territories


“What it allowed was above all to recreate a common dynamic, at a time when everyone was a bit alone in their function.”

Customer
Type
Enterprise
Year
2020
Description
SNCF is a major player in rail transport in France. During the health crisis, the company strengthened its human skills development strategy by deploying a soft skills platform among its managers.
Discover our solutions
SOFT SKILLS SUITE

Make better decisions with soft skills

From recruitment At development skills, Rising Up provides reliable behavioral data to guide your HR and educational choices.

Book a demo